POLICY CANCELLATION

We should mention:

This property does not have any lif ts

Reserva t ions are required for massage services and spa treatments; reservations can be made by

"contacting the property prior to arrival,using the contact informat ion on the booking confirmation"

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Policies:

Check-in start time: 2 PM;check- in end time

Noon

Contactless check-in and check-out are available Express check-in available

Special check-in instruc tions

Check-out before 11:30 AM

Contactless check-out

Late check-out subject to availability A late check-out fee will be charged

Express check-out available

"This property offers transfers from the airport (surcharges may apply); to arrange pick-up,guests"

"must contact the property 72 hours prior to arrival,using the contact information on the booking confirmation"

The property charges 2.5 per cent for credit card payments

Guests planning to arr ive outside of normal check-in hours will receive an email with check-in instructions;front desk staff wil1 greet guests on arrival

Renovations and closures

In accordance with local regulations. all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM).Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on

that date. Ngurah Rai Airport (Bali 1nternational Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 250000 per night. Free cots are available on request at the property

lmportant information Optional extras

• Fee for continental breakfast: from approx imately 1DR 120000 per person

• Airport shuttle fee: IDR 250000 per room

• Late check-out is available for a fee (subject to availability)

• Rollaway bed fee: IDR 250000 per night

• Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade. business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card.debit card or cash deposit may be

required at check-in for incidenta l charges

Special requests are subject to availability upon check-in and may incur additional charges; special

requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on

the guestroom reservat ion

This property accepts credit cards. debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and window guards